Account Manager

Job Description

We are seeking a skilled and client-focused Account Manager to join our growing team. In this role, you will act as the primary point of contact for our clients, ensuring their needs are met while driving growth and maintaining strong, long-term relationships. The ideal candidate will possess excellent communication skills, strategic thinking, and a passion for client success.

Key Responsibilities:

• Manage a portfolio of assigned client accounts across various sectors

• Develop strong, lasting client relationships by understanding their needs and providing tailored solutions

• Serve as the lead point of contact for all client matters and inquiries

• Coordinate with internal teams (e.g., sales, marketing, operations) to ensure timely and successful delivery of services and solutions

• Identify growth opportunities within existing accounts and drive upselling and cross-selling initiatives

• Prepare regular account status reports, performance analytics, and client feedback summaries

• Resolve any client issues quickly and effectively, ensuring a high level of client satisfaction

• Maintain accurate client records and communication logs in CRM systems

• Monitor market trends and competitor activity to stay ahead in client service delivery

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field

• Minimum 3 years of experience in account management, sales, or client-facing roles

• Proven ability to manage multiple accounts simultaneously while maintaining attention to detail

• Strong communication, interpersonal, and negotiation skills

• Excellent problem-solving abilities and a proactive attitude

• Familiarity with CRM software (e.g., Salesforce, HubSpot) and MS Office tools

• Ability to work independently and collaboratively in a fast-paced environment

• Fluency in English; additional languages are a plus

Benefits:

• Competitive salary and performance-based bonuses

• Health and wellness benefits (if applicable)

• Ongoing training and professional development

• Collaborative and supportive work environment

• Opportunities for career advancement